It’s been proven many times that a company’s best resources are their employees. One of ASL’s most valuable resources is Jennifer Rhodes, Operations Manager, who works out of our corporate office in Richmond, Virginia. Since she began working at ASL nine years ago, her hard work and dedication have helped her move up throughout the company. Anyone who works with her knows that you can call on her for help with almost any problem — even when the problem isn’t in her department.
Do you have a favorite memory from your time here at ASL so far?
I have a lot of fond memories of the last nine years at ASL. If I had to pick a favorite, it would be the charity work. Every year, ASL volunteers with Neighbors Helping Neighbors — an organization that helps needy families provide Christmas gifts for their children. We know that there is nothing more heartwarming than seeing a smile on your child’s face, and want to provide that for as many families as possible. For me, knowing we can help others have those moments is priceless.
What do you like about working at ASL?
I like working for ASL because it is a company that gives their employees opportunities. The company takes pleasure in seeing employees grow and work their way up within the company. Internal growth is very important to everyone within the company.
How did you end up working in the insurance industry?
ASL is the first insurance company I have worked for. I started nine years ago as a document coordinator, someone who handles all paperwork that comes in to the company. Document coordinators collect documents that come in, put the images in our files and send them to the correct department for handling. I developed a love for the company during my time as a document coordinator and took every opportunity to learn as much as possible about the company and processes.
Did you face any challenges working your way up in this industry?
For me, coming to work at ASL was a big challenge in and of itself because I had no prior office experience. As I started to learn about the insurance world and how ASL functioned, I began to want to know more and expand my responsibilities. I then was able to put myself in positions that allowed me take on more responsibility and to become more knowledgeable. The knowledge, experiences, and the love I have for my job and ASL has helped me work my way up in the company.
What do you like to do in your free time/what are your hobbies?
I love spending time with my husband and my boys. I spend countless nights and weekends at the baseball field watching my children play baseball. I also enjoy getting together with family and friends to play corn hole on Saturdays and watch football on Sundays.